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ORDERING
INFORMATION - Terms & Conditions
Simply click on any
ORDER
link found in this site to begin the ordering
process.
We take your care-giver background check order through
an online
ordering system. The system is secure (see our
Security Statement) and all connections are
encrypted using a state-of-the-art 128 bit
encryption process. After you click on any of
the "order online" links that are to
be found throughout the site, you will be linked
to our system using the 128 bit encrypted link.
You can check the security of the link by
looking at the address bar, where the URL (web
page address) will be prefixed by
"https://" (https: stands for a secure
link rather than the standard http: prefix), or
at the bottom of your browser, where you will
see a padlock symbol. If the padlock is
"closed" then the link is secure.
And the padlock symbol will look like this:
Your
search is completely confidential, and will not
be revealed to any third-party.
To
make sure that our search is as effective as we
can make it, please see information requirements
for each type of search below. When you have
reviewed this information, click on the
CLICK
TO ORDER ONLINE
link and begin the ordering
process.
In
our quest to improve the security of our online
ordering system we are evaluating an online
digital signature system called iSign.
Currently, use of this system is OPTIONAL. If
you make an order then you may have access to this
system through our online ordering process. Use it if
you choose. iSign is a
web browser interface that allows you to make a
signature, using with your mouse as a
"pen." The signature is a legal and
valid encrypted confirmation that you did order
the Business Report. This almost completely
removes the possibility that someone else could
order a report or any other service from us, and
charge it to your credit card or commercial
account. This system is OPTIONAL at the moment,
while we evaluate our clients impressions and
use of the system. Please try it out. It is the
way of the future as credit card fraud becomes
an increasing internet problem.
Don't expect your signature as written with a
mouse to be perfect, but it will be a very good
facsimile of your regular written signature, and
it will be a unique and characteristic signature
that no one else will be able to duplicate or
forge. Your signature is encrypted and stored in
our database as a unique number. This can in the
future be used to compare the stored signature
with your signature when you make a repeat
order, thereby confirming the validity of your
order. Note: no one can make a copy of your
signature by illegally accessing our systems.
The network is secure, and the encrypted
signature file cannot be decoded. This online
credit card purchasing system is far more secure
than any signed paper credit card counterfoil
that may be sitting in another companies files,
or cash drawer after you make a purchase.
If
at any point you have a problem with your online
order, please call us at 1-800-315-7678,
and we will take your order over the telephone.
Problems usually occur because of poor or slow
internet connections, but if there is a problem
that generates some kind of fault or warning,
then please email Customer
Service
and then phone your order in.
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For further information about the services offered by NannyCheckUSA
contact Customer
Service by email or call
1-800-315-7678 (or 303-455-8855 if outside of the US). Our
hours of business are from 7 a.m. to 8
p.m., Mountain Standard Time (MST), Monday - Friday.
Please feel free to call our offices on Saturday, we
will be open if the preceding week has been busy.
For
technical problems, contact Webmaster, Jason
Hicks.
Fraudulent
or Contested Credit Card Charges
For unsubstantiated, contested, or fraudulent
credit card charges, there will be an additional
$25.00
MINIMUM processing charge plus
collection and legal fees, if incurred. By
placing an order with us you hereby agree to
these terms.
Cancellations
If you call to cancel your order
BEFORE
the order is processed, then there will be
a $15 cancellation charge assessed.
BUT
please be advised that once your request
has been transmitted to our researchers it
is
NOT
possible for us to cancel the charges, nor
change or expedite the order.Copyright
© 1999-2006 NannyCheckUSA, Inc. All
Rights Reserved |
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